Audio Conference Series:
Credit and Debit Cards Training Program Audio Conference Series
| Dates: |
Monday, September 17, 2007, Wednesday, September 19, 2007, Thursday, September 20, 2007 |
| Time: |
1:00 PM – 2:30 PM ET* |
| Featured Speakers: |
Paul Tomasofsky |
| Duration: |
90 Minutes |
| Location: |
Your office or conference room |
| Prerequisites: |
None |
|
Order Online:
Special discounted price! |
| CD only: |
$799.00 599.00 |
 |
|
Credit and Debit Cards Training Program
In recent years there has been an explosion in electronic payments including the use of credit and debit cards. While credit and debit cards have unique benefits to both users and financial institutions, they pose a number of significant security and regulatory challenges. In AlexInformation’s 3-session interactive Credit and Debit Card Training Audio Program, our expert speaker will train you on all the essential steps you must take to meet regulatory requirements, understand and work within the payment systems, and deal with operations and chargebacks.
This unique training program allows you the flexibility to attend the entire training program in-house. The complete program includes 3 interactive audio training sessions specifically designed so you can get training on all the essential topics involving credit and debit cards. Each participant will have access to presentation slides, an industry specific glossary and industry sources of information.
In case one or more session doesn't meet your schedule requirements, you will have access to the archived audio programs and presentation materials for later review on a secured website.
Now, with our three-session intensive training program, your entire operations staff can cost-effectively train right in your own institution! No more expensive seminars, training programs and travel expenses!
Upon successful completion of this in-depth program attendees can get certificates of attendance from AlexInformation.
The program consists of:
Monday, September 17, 2007
Card Fundamentals
Session Outline:
- History of cards
- The different card types (credit cards, debit cards, prepaid cards)
- Industry statistics and rankings for credit card issuing
- Debit card issuing
- Merchant acquiring, issuing and acquiring processing
- ATM deployments
- EFT network rankings
- Introduction of key card terms
Wednesday, September 19, 2007
Card Operations
Session Outline:
- Discussion of operational topics including authorization, authentication, settlement, security, cardholder fraud and merchant fraud
- Explanation of transaction flows as well as pricing, interchange, governance and chargeback regulations
Thursday, September 20, 2007
Chargeback Fundamentals
Session Outline:
- Guidance on regulatory and operating rules governing credit and debit cards
- Discussion of chargeback topics, including major chargeback types and chargeback processing will also be covered
With this in-depth, in-house training program you can:
- Train on all of the essential topics you need to know
- Show the regulators that you have attended training
- Have the flexibility to attend all of the training in-house rather than having to attend expensive seminars and outside training programs
- Get expert insight and guidance in credit & debit card areas with our Audio Training Sessions led by an industry experienced expert
- And much more!
Who Should Attend:
- Operations Officers
- IT Officers
- Payments Systems Officers
- Depository Operations Compliance Officers
- Anyone involved with overseeing operations and compliance for credit and debit cards
Each training session will be approximately 1.5 hrs in length, with approximately 1 hour of presentation and 30 minutes for questions and answers.
If you are unable to attend a specific course, all sessions, including the audio presentations and downloadable materials will be posted at a secure website the following day and available for you to access at your convenience.
About Our Expert Speakers
Paul Tomasofsky, President, Two Sparrows Consulting, LLC is a well-known payment systems executive with over 25 years experience in retail financial services. Two Sparrows Consulting specializes in all aspects of small-value payment systems. Since its formation in 2002, Two Sparrows Consulting has advised numerous industry leading firms including First Data, NACHA, PULSE, MoneyGram, HSBC, The Port Authority of New York/New Jersey, BITS, VISA and MasterCard.
Mr. Tomasofsky specializes in operations analysis, strategic planning, training, competitive analysis, and product development. During the past five years he has consulted extensively on payments risk management, product positioning, outsourced procurement and operational topics. Before his current position, Mr. Tomasofsky was Vice President of Strategic Business Development for NYCE Corporation, Montvale, NJ.
Mr. Tomasofsky serves on the Faculty and Board of Regents of NACHA’s “The Payment Institute”, and the Advisory Committee of BAI’s Graduate School of Operations and Payments. He is a frequent speaker at industry gatherings. He has an MBA from Loyola College in Maryland and a BA in economics from Penn State and currently resides in New Jersey with his wife and two children.
For more information about Two Sparrows Consulting, please visit their website at www.twosparrowsconsulting.com.
